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Support Implementation Malaysia

Get support implementation from SDM’s professional network security services in support and monitoring for businesses in Malaysia.

Ensure peace of mind by engaging our services, for problem identification and rectification, including assisting in your business continuity process tests and on-site support.

 

Onsite Post Support

When there’s issue with your system or network after implementation, we do provide on-site or off-site tech support.

We are adept in quick problem identification and resolution. Meeting customers Service Level Agreements (SLA) have been the cornerstone for keeping long term relationships with you.

Remote Online Support

We provide Remote Support Engineers, with backup personnel to handle your reporting tickets.

Our internal incident tracking and escalation application ensures that all incidents are clarified, prioritized, and resolved, according to perhaps a slight delay (as compared to on-site support. 

Phone Support

 

We can provide 24/7 phone support for any emergencies. Your emergency call will not be taken lightly.

Contact Sales

Need more information? Contact our sales team to learn more about ICT solutions for your business.

Contact Sales

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About us
Software Dynamics Malaysia (SDM) is a privately owned, self-funded company located in Petaling Jaya, Malaysia. Founded in 1997, Software Dynamics Malaysia (SDM) has grown tremendously over the years, in profitability and sustainability. We trend ourselves with both existing and emerging technologies.
Enterprise IT Services
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  • Support Implementation
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Copyright 2023 © Software Dynamics Malaysia (SDM) - Enterprise Software Distributor
  • Services
    • Software Distribution
    • Business Application Build
    • Business Consultancy
    • Support Implementation
  • Solutions
    • Application Modernization
    • Out-of-the-box Applications
    • Automation
  • Principals
  • About us
    • Introduction
    • Members of the Board
    • SDM Leaders
  • Events
    • The Missourians Problem
    • Managing data for Department of Defence
    • Employment Development Department (EDD) adds staff to help legislators with unemployment claims
  • SALES INQUIRY

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